Refund Policy and Cancellation

💳 1. Refund Policy

Review policy before purchasing.

EligibleFor Refunds

• 7-Day Window: Submit within 7 days of purchase.
• Unused Services: Requires unused premium features. Extensive usage disqualifies.
• Valid Reason: Include clear explanation and proof of purchase.
• First-Time Subscribers: Available for first-time subscribers only. Repeat subscriptions excluded.
• Technical Issues: Refunds beyond 7 days granted case-by-case for service outages.

IneligibleSituations

• Services already rendered or premium features used extensively.
• Subscription renewals (after the first billing cycle).
• Violation of our Terms of Service, Acceptable Use Policy, or community rules.
• Account suspension or termination for policy violations.
• Change of mind after the 7-day refund window has passed.
• Failure to cancel before automatic renewal.

1.3 Refund Processing

• Review Time: Processed within 5-10 business days.
• Payment Method: Issued to original payment method. No store credit.
• Immediate Access Revocation: Premium access revoked upon approval.

1.4 How to Request a Refund

Follow these steps:

1. Email support@thrivebot.in or join our Discord server.
2. Include your Discord username and user ID.
3. Provide your purchase date and transaction ID.
4. State a detailed reason for the refund request.

Contact: support@thrivebot.in or join Discord Server.

🚫 2. Cancellation Policy

Cancel anytime. Stops future billing. No refunds for current period.

2.1 How to Cancel

Manage subscription via billing portal processed by Lemon Squeezy:

2.2 Cancellation Steps

1. Select "Manage Subscription".
2. Log in using purchase email.
3. Navigate to Subscriptions or Billing.
4. Locate active Thrivebot subscription.
5. Select Cancel Subscription and confirm.

2.3 What Happens After Cancellation

• Immediate Effect: Cancellations effective at billing cycle end.
• Continued Access: Retain access until paid period ends.
• No Partial Refunds: No refunds for unused time.
• Automatic Renewal Stops: Subscription will not renew.
• Reactivation: Resubscribe anytime.

⚠️ 3. Chargebacks and Disputes

⚠️ Important: Filing chargeback without contacting us results in immediate permanent ban.

• Contact First: Contact support before initiating chargeback.
• Dispute Resolution: If charge error occurs, contact us for full refund. Do not file chargeback.
• Chargeback Consequences: Unauthorized chargebacks result in permanent ban and fraud report.
• Fraudulent Claims: Abuse of refund system results in termination.

📧 4. Contact Us

For questions or assistance:

Response Time: 24-48 hours.

🔄 5. Policy Changes

Policy updates posted here. Continued use constitutes acceptance.

👍 6. Acceptance

By purchasing, you agree to policy. Disagree? Do not purchase.